Mary and her friends have been self-declared technology nerds since the day they uploaded their CD collections to their first MP3 players.
These days Mary makes a living posting online videos, and they have to be slick, so she was eager to get her hands on the latest release.
8/10
customers were satisfied with their experience of buying on tmobile.com
On launch day, she (and everyone she knew) was ready, poised for the device to appear on tmobile.com and anticipating a delay. But it didn’t happen.
Thank you T-Mobile! I was all set for the usual release-day delays, but it only took a few clicks.
Mary had her order in and a new data plan up and running within 10 minutes of the device going live. More importantly, she had her shiny new smartphone in hand the following morning.
Mary spent the next week posting videos while her friends inched up waiting lists for their orders. That's #boundlessimpact.
MARY, TECHNOLOGY INFLUENCER
Boundless fulfilment
Making FOMO a thing of the past for T-Mobile customers
