Once, coordinating T-Mobile’s digital strategy felt like trying to change the engines on an airplane while in the air. Glen felt he had to be across every detail of every launch, and never had time to think about the bigger picture.
I’ve witnessed an exponential level of growth. We couldn’t have done that if we’d been preoccupied with every detail and distracted by incidents.”
Glen is proud that 50-60% of T-Mobile’s business now runs on the consolidated DCD, a leap from 0.4% in just five years. This smooth operation has enabled the business to accelerate its goals as it prepares to expand into retail and B2B this year. Glen has confidence in T-Mobile’s digital strategy - and in his teams.
glen,
T-Mobile Director,
Product and Technology
Boundless ambition
Giving T-Mobile the confidence to level up
Today, he doesn’t need to check in on his teams so often: they’re delivering, day after day, responding to every development and keeping T-Mobile ahead of the curve. Having UST by his side has given Glen the confidence to be bolder and more ambitious in his thinking.
